Applied AI · customer service · automation
AI automation to get repetitive work out of the way.
Useful AI doesn’t start with a generic bot. It starts with a concrete task: answering from company documents, classifying requests, summarizing information, or executing a step that eats up time every day.
- Contact
- Directly with the developer
- Location
- Sorocaba, Brazil or remote
- Response
- Personal reply
The starting point
Automation is only worth it when it improves the real process.
I identify where artificial intelligence can help without adding a new layer of confusion. Available data, access limits, and the need for human review are part of the decision from the start.
The result can be an assistant connected to your catalog and calendar, an intelligent search across documents, or a flow that interprets a request and routes the next action. Always with clear scope and accountability.
What the project can include
Deliverables sized to the problem.
- Assistants grounded in company documents
- Request triage and classification
- Automated replies and internal tasks
- Integration with WhatsApp, systems, and APIs
- History logging and human hand-off
- Quality monitoring and tuning
How it works
Understand, build, support.
- 01
Choose a frequent, measurable task
- 02
Define data sources and automation limits
- 03
Build a working proof with real examples
- 04
Validate answers, failures, and human hand-off
- 05
Launch and monitor usage
When it makes sense
Signs it’s worth a conversation.
- The team answers the same questions over and over
- Important documents are hard to search
- Requests arrive unstructured and need manual triage
- Data has to be copied between tools
- A predictable task takes up people’s time every day
Frequently asked questions
Before we start.
Will the AI answer anything?
No. The project defines the authorized sources, what can be answered, and when the conversation should be handed to a person.
Do I need to replace my current systems?
Usually not. Automation can connect to existing tools when they offer a secure way to integrate.
How do we start without committing to a big project?
We pick a small, frequent, verifiable task. The first version measures usefulness before expanding scope.
Other paths
Services that connect.
Make a better decision
Start with the problem.
Next step
Tell me what slows your operation down today.
You don’t need to arrive with a ready-made solution. Just explain the problem, who lives with it, and what has already been tried.
Talk about a project